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Privacy notice

Leicestershire County Council Fair Processing Notice

This notice is to tell you about why we need your information and how we will handle it. This notice is for

Leicestershire Registration Service Diary Management System

Information surrounding the planning of your marriage or civil partnership ceremony

What Information do we need from you?

We need to know the following about you: name, contact details (email address, telephone number), details about the event you wish to register, your marital status, details about your marriage or civil partnership ceremony

Why do we need this?

We need this information so that we can ensure you register a birth or death, complete your legal preliminaries for a marriage or civil partnership or book your marriage or civil partnership ceremony and that colleagues are aware of who will attend an office and for what purpose(i.e. diary schedules)

Why are we allowed to process your information?

Data protection law allows us to process your information within certain conditions. In this case we are using your consent as the lawful condition for us to do this.

We are also need an appropriate lawful reason to processing sensitive data. In this case we are processing your sensitive personal data because  you have given your consent.

Who will we share this with?

Sometimes we need to share your information with others. We will only do this when it is necessary in order to offer you this service, or if we are required to do so by law. We do not plan to share it with anyone else or use it for anything else. When it is necessary, we may disclose your personal information with organisations which provide a reception service at our registration service points.  A full list of the other organisation we may share with is available on request by calling 0116 3056565 or emailing

How will we keep it secure?

We will take all reasonable steps to prevent the loss, misuse or alteration of your personal information. Only the people who need to see your personal information will be allowed access to it. We will not send your information outside of the UK/ Europe.

 How long will we keep it for?

We will only keep this information for as long as necessary or as the law requires. For this service that would normally be no longer than twelve months.

What if something changes?

If the information you provided changes or your circumstances change please contact Leicestershire Registration Service on 0116 305 6565. If we need to change something like who we want to share this information with, we will contact you to let you know.

We may, on occasions, use your data to contact you to ask you about our service so that we may make improvements. This might be in the form of a survey. You are under no obligation to take part in any of our surveys

What are your rights?

You may request to see a copy of the personal information we hold about you. The law also provides you with other rights regarding your information including some around; correction of inaccurate data, objection to processing, moving your information to somewhere else, and in some cases, getting your information deleted.

If you are unhappy with the way your data is being handled or if you need to contact Leicestershire County Council’s Data Protection Officer, please contact the Information Governance Team.

If you are not satisfied with any response you may receive from us based on a complaint or concern about your personal information, you then have the option of contacting the Information Commissioners Office to take that complaint further.  The Information Commissioners Office does like to see that you have raised a complaint with the Council first and received a response before contacting them.  If you do wish to contact them, the address details can be found below:

The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire.  SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)