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Latest updates – coronavirus (covid-19)


Focusing on the health and wellbeing of our staff and customers is our top priority. In line with national guidance and government recommendations we have taken steps to reschedule services we provide where possible.

Following the Prime Minister’s announcement on 23 March 2020, we will be suspending all ceremonies, effective immediately.

If you have questions or concerns regarding your citizenship ceremony, wedding, civil partnership or registering a birth, please get in touch with the registrars team directly on 0116 305 6565 or use our contact us form.

We are currently unable register births but there are currently special provisions in place so that you can put in a claim for child benefit and any tax credits without registering the birth.

From 30 March 2020 registrations for deaths will move to a telephone basis.

These changes will remain in place until Government restrictions are lifted.

We will be updating details below and refreshing our FAQs as soon as we receive further guidance from UK Government.

Finally, we’d like to encourage all our customers to stay safe in these unprecedented times by keeping up to date with the latest government guidance at www.gov.uk/coronavirus and following our social media channels.